Terms & Conditions

Overview

Welcome to Tom & Stefanie. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions.

These terms apply to all users of the site, including customers browsing, purchasing online, or visiting our retail stores.

Products & Availability

Tom & Stefanie offers a curated range of baby and children products, including both imported brands and in-house selections.

• All products are subject to availability
• Product images are for illustration purposes and may differ slightly
• We reserve the right to update product details and pricing without prior notice

Orders & Payments

• All orders are subject to confirmation and acceptance
• Prices are listed in SGD
• Orders may be cancelled if items are out of stock or due to unforeseen issues
• Payment methods include Credit / Debit Cards, PayNow / PayLah, and other methods displayed at checkout

Delivery

We currently offer delivery within Singapore.

• Delivery timelines provided are estimates only
• Delays may occur due to logistics, peak periods, or unforeseen circumstances
• Customers are responsible for providing accurate delivery details
• Self-collection may be introduced in the future

Returns & Exchanges

Please refer to our Return & Exchange Policy for full details.

Product Safety

Tom & Stefanie shall not be liable for misuse of products.

• All products are sourced from trusted suppliers
• Adult supervision is recommended where applicable
• Customers should follow product instructions and age recommendations

Intellectual Property

All website content including images, branding, and text are owned by Tom & Stefanie and may not be reproduced without permission.

Limitation of Liability

We are not liable for any indirect or consequential damages arising from the use of our products or website.

Governing Law

These Terms are governed by the laws of Singapore.

Contact

For enquiries, customers may contact us via WhatsApp, email, or visit our stores.